SPECIFICATIONS

Brand Name: AOVOPRO

Hign-concerned Chemical: None

Foldable: YES

Range Per Charge: 40-60km

Charging Time: 6-8h

Power: 501-1000w

Origin: Mainland China

Voltage: 48v

Applicable People: Unisex

Tire Size: 10 inch

Category: Two-wheel Scooter

Certification: ce

Model Number: ESMAX

Specification

Package including

Q: Are you the manufacturer of these products?

A: Yes, we have a factory in China, we send 5-8 containers of products to our warehouses in the US, Europe and UK every month.

Q: Does your product have any patents or copyrights?

A: We are the patent owner of AOVOPRO, if you place an order with us, we can authorize you.

Q: Can I use your product photos directly?

A: If you are making your own website, you can use all our images, if you are selling on eBay or Amazon, you can use our white background images.

Q: How many quantities are available?

A: We send a lot of scooters and other products to our warehouses in the US, Europe and UK every month, so our warehouses abroad are well stocked.

Q: Countries/regions where you do not ship?

A: We ship to UK, US and 25 EU countries (Germany, Spain, Portugal, France, Belgium, Netherlands, Luxembourg, Austria, Czech Republic, Denmark, Slovenia, Italy, Poland, Slovakia,

Hungary, Sweden, Estonia, Finland, Latvia, Lithuania, Ireland, Romania, United Kingdom, Bulgaria, Greece)

Q: How long does it take to ship after payment? (processing time) How long will it take for me to receive the goods?

A: We will ship the goods within 48 hours after receiving your order, and upload the tracking number within 24 hours. The shipping time is generally 3-7 days.

Q: Can I resell this product without any copyright?

A: We are the patent owner of iscooter, if you place an order with us, we can authorize you. And we support Dropshipping.

This scooter comes with 12 month manufacturer warranty for the body and frame to give you extra peace of mind. Please keep the receipt of purchase to validate your claim. All returned products must be in good physical condition as broken or physically damaged parts will not be covered under warranty. All original accessories and packaging must be included with the return or the seller retains the rights to refuse such returns. After 30 days of purchase, any faulty parts will be replaced free of cost (besides the controller and battery) but buyer will have to pay the delivery fee and all claims to go directly to manufacturer as seller will no longer be liable. Note: The warranty only covers mechanical malfunctions of parts so if a part becomes faulty without any damage or misuse its covered by the warranty. Any damage caused by the user is not covered.

If you receive your item and it is faulty or damaged, then you can return it to us for repair, replacement or refund, so long as it is within 3 days. The buyer will have to send the item back to the maintenance point,the scooters will be assessed and appropriate action will be taken. Faulty items are very rare, however, if you do get an issue, we will help resolve it for you.

For faults after 30 days, please inform us of your issue and also attach images or a short video that demonstrates the problem. We will then liaise with the manufacturer and place you in touch with them in order to resolve your issue. The manufacturer provides a 12-month warranty.

If you choose to return your item, it is your responsibility to ensure that the item is returned to us in a safe and secure manner. We cannot be held responsible for any damage caused during posting. Therefore, the goods must be returned in an “as new” condition with all components included in their original box and packaging. Items returned without original packaging may be damaged in transit - the purchaser accepts all liability for any damage and loss of value incurred.